This hotel suits me perfectly, providing free wi-fi, a fitness centre, and 24-hour reception. The staff once helped me with currency recommendations, which I appreciate. Exceptional service makes every stay enjoyable. I’m looking forward to my next city trip!

The staff was exceptionally efficient in handling the busy breakfast rush.

The wallpaper in the hallway near my room was peeling badly.

I loved the inviting warm tones and cleanliness throughout the hotel. The staff were incredibly attentive, and the accessible features made moving around the property effortless for seniors like myself. A truly delightful stay!

More accessible seating in common areas would be nice.

convenient location, easy parking, proximity to shops and restaurants

My room felt outdated with stained carpets and tired upholstery. A thorough cleanup of common spaces is overdue!!!

The room was comfortable, but we faced a terrible lack of communication on pet rules.

great experience but an unforeseen pet policy

The property offered a beautifully maintained environment, providing an impressive level of comfort. The staff's attentiveness made our stay enjoyable, and the layout of the room was ideal for relaxation. I also appreciated how efficiently the breakfast was managed during peak hours, making our morning seamless.

However, I was surprised by the pet policy, which lacked full disclosure prior to my arrival.

The stay was overall pleasant, with exceptionally clean facilities and friendly staff ensuring a safe environment by securing access after dark. The breakfast was a highlight, featuring delicious croissants, and the location offers convenient access to numerous dining options. However, the dining area was crowded, making it hard to navigate during peak times, and the pool was too busy to use. The management could improve on handling larger crowds effectively.

The staff offered a warm welcome and friendly service throughout my stay. The hotel location was convenient, close to restaurants and the stadium, making it easy to explore the area. My room was clean, comfortable, and well-stocked with essentials. The complimentary breakfast was tasty, though it got crowded with kids making waffles, causing some chaos. I appreciated the free popcorn and soft drinks available all day. However, the dining area felt cramped with too many people, making it tough to navigate during meal times. The evening kickback was a nice touch, with plenty of food and drinks on the first night. The pool area was enjoyable, but the hot tub was closed during our visit. A notable downside was the loud noise coming from the cafeteria area in the morning, which made it difficult to sleep in. Overall, while I liked the amenities and staff, the dining setup and noise levels could use improvement.

We had the best stay, especially enjoying the complimentary dinner with tons of choices and refreshing drinks! The hearty breakfast spread was a game changer and the popcorn and soft drinks were a delightful touch.

I had a good stay at Drury Inn in Birmingham. The complimentary breakfast offered great variety, and the evening kickback with friendly staff made for a warm atmosphere. Although the noise from the cafeteria was noticeable in the morning, it didn’t overshadow the overall experience.

Nice stay with some chaos

We had a nice night in a Deluxe King Room. The staff was super friendly and made things easy peasy for us. The evening kickback was a fun way to meet folks, though it was kinda weird with kids running wild in the hallways.

Great breakfast and clean room, but no southern grits at breakfast.